Technology Doesn’t Die

I’ve been slowly reading What Technology Wants by Kevin Kelly after listening to the Econtalk interview some time ago. There’s all kinds of neat insight in it, one of which is this idea that technology does not die:

“I say there is no species of technology that have ever gone globally extinct on this planet.”

…That means, he said, “I can’t find any [invention, tool, technology] that has disappeared completely from Earth.”

Can’t be, I told him. Tools do hang around, but some must go extinct.

If only because of the hubris — the absolute nature of the claim — I told him it would take me a half hour to find a tool, an invention that is no longer being made anywhere by anybody.

Go ahead, he said. Try.

If you listen to our Morning Edition debate, I tried carbon paper (still being made), steam powered car engine parts (still being made), Paleolithic hammers (still being made), 6 pages of agricultural tools from an 1895 Montgomery Ward & Co. Catalogue (every one of them still being made), and to my utter astonishment, I couldn’t find a provable example of an technology that has disappeared completely.

Well today I read about IBM’s old operating system, which I vaguely remember, called O/S 2. Dead, right?

Try though it might, IBM couldn’t force an unwilling world to use OS/2 as its primary operating system. But it also couldn’t extinguish demand for the operating system simply by declaring that it wasn’t going to sell and support it anymore, an announcement it made in 2005…

In New York City’s subway system, for instance, the travelers who gain entrance by swiping their Metrocard fare cards over five million times each weekday do so with the assistance of IBM’s theoretically defunct software. “While OS/2 is not running any visible part of the system, it does serve an essential purpose and there are hundreds of OS/2 computers in service,”…

…A company called Serenity Systems International sells an operating system called eComStation that’s a licensed, updated version of OS/2, giving users the option of buying a piece of software that’s still extant and still supported.

Waldhauer says that the checkout systems at Safeway supermarkets still run OS/2. So do certain Automated Teller Machines still in service, although big banks have largely moved on to Windows.

And perhaps more in keeping with the spirit of Kelly’s prediction:

And so do some holdouts who stick with OS/2 simply because they like it. For years, an organization called Warpstock has held OS/2 conferences in the U.S. and Europe.

The Next Revolution Approaches

Bold headline, non?

Well, have a rummage through these links and you tell me if this is a big deal.

First the economist gives us a story about patenting and medicine (may be gated). The bottom line here is that natural laws cannot be patented though there are some loopholes…

For example, a genetic mutation can identify patients who are susceptible to a given disease or treatment. The mutation is a natural occurrence, as is the reaction to the drug. But the invention comes in connecting the dots between these elements.

Which aren’t as big as everyone thought…

Stephen Breyer, writing the court’s opinion, affirmed that Prometheus’s patents claimed a natural law and would restrict further innovation. Administering thiopurines, observing the body’s reaction and offering dosing advice did not add up to a patentable process. “Einstein could not patent his celebrated law that E=mc2”, wrote Mr Breyer. Nor could Einstein have patented the observation by “simply telling linear accelerator operators to refer to the law to determine how much energy an amount of mass has produced.”

The biotechnology industry did not expect the ruling. It is now in a minor panic. Personalised medicine inevitably includes the application of natural laws. It is unclear which applications may be patented.

The Economist doesn’t seem to come down hard on either side of this debate, even though it has been mildly skeptical of patents in the past.

Patents are tricky buggers. Have a listen to a patent skeptic, Alex Tabarrok, talk to Russ Roberts about them. Most patents and trademarks (especially) lie somewhere between trivially stupid and economically radioactive. The one kind of patents that seem to promote innovation? Ones on drugs.

Clearly we need to find a way to research these natural processes. And now that the results may well be in the public domain (I’m not a lawyer but I realize that that probably isn’t strictly, or perhaps remotely, true – just grant it to me for a minute), who’s going to pay for the data collection, analysis, etc?

Well, let’s start with the data: the same Alex Tabarrok from that excellent Econtalk interview linked above points us to a fascinating study (abstract and writeup) where a doctor did this to himself (from the writeup):

Snyder provided about 20 blood samples (about once every two months while healthy, and more frequently during periods of illness) for analysis over the course of the study. Each was analyzed with a variety of assays for tens of thousands of biological variables, generating a staggering amount of information.

…The researchers call the unprecedented analysis, which relies on collecting and analyzing billions of individual bits of data, an integrative Personal “Omics” Profile, or iPOP.

…To generate Snyder’s iPOP, he first had his complete genome sequenced at a level of accuracy that has not been achieved previously. Then, with each sample, the researchers took dozens of molecular snapshots, using a variety of different techniques, of thousands of variables and then compared them over time. The composite result was a dynamic picture of how his body responded to illness and disease — and it was a number of molecular cues that led to the discovery of his diabetes.

Ok, so a battery of tests can give us BIG DATA on our bodies just at the dawn of the age of our ability to swallow it.

Let’s pretend I know what I’m talking about and imagine the possibility of Kickstarter projects for accumulating giant biometric databases and Kaggle competitions to work out what they mean?

Now there’s a charity I’d donate to!

The Floyd Mayweather of Books

Folks be getting all worked up about JK Rowling dissing intermediaries with her own ebook distribution channel.

She’ll probably make more money than she would going through Amazon, let’s say, but not a ton more. Do you imagine she’d actually swallow Amazon’s standard deal to put her books on their site? Of course not.

Superduperstars are always going to run their own show. Floyd doesn’t need a promoter any more than Jaden Smith needed to bust his ass at auditions.

Note that Floyd hasn’t signed any other decent fighters, Jaden hasn’t written a book divulging the secrets of succeeding in showbiz and Rowling won’t distribute any books of note other than her own.

The tables get turned all the time, relax. Incumbent specialists have nothing to fear.

Down With Grades, A Double-Entendre

An open letter to college admissions departments opens with this:

As a physics teacher who recently resigned from Loudoun County Public Schools, one of the wealthiest and fastest-growing public school districts in America, I urge you to altogether stop considering high school grades in your admissions process and decisions.

It’s a grim catalogue of the ways a decentralized grading system can be gamed. The bottom line is that, to those that care about such things, the advantages high grades can offer, in terms of lifelong opportunity and short term scholarships, are worth a LOT.

The average teacher has no counter to the force of that desire; it’s just a job for them, at the end of the day. For parents of a certain mindset, it’s life and death. If all it took to upgrade your kid from mid-tier to top-tier college was teaming up with him/her to make every teacher from K-12’s life a living Hell, would you?

In case you’re thinking it’s the teacher’s professional duty to resist this, consider what our author quit teaching to do:

The focus on grades is killing American education. In my book, “Full Ride to College,” I specifically teach students how to engineer their grades and exploit the weak correlation between grades and mastery, thus giving students a competitive advantage without the inconvenience of working hard and learning. While I consider this strategy to be a mockery of American education, it is also effective.

Machiavelli Rolls Over In Disgust

Remember that Goldman exec who quit via the NYT?

Here was my conclusion:

It’s either a book, a political appointment or his own hedge fund. Any other business and I’d say reality TV show.

Well, here’s today’s news:

Greg Smith, the former Goldman Sachs executive who resigned in spectacular fashion last week byblasting the firm in an Op-Ed page article in The New York Times, is now shopping a book proposal to major publishers in New York, several people with knowledge of the conversations said.

Now, I might have been pretty impressed with myself, except…

In meetings, Mr. Smith came across as mild-mannered, polite, spare with details but sincere, publishers said…

…timing may be a problem if the book is released later this year or next year, many months after Mr. Smith first leapt into the news.

“The book will likely feel dated,” an executive said. “It’s a story that had its moment.”

I gasped when I read that. It means a few things:

  1. He only just thought of the idea of a book. Or took a cold call from an agent.
  2. Either way, this means the NYT article wasn’t a calculated move.
  3. This means he was simply an embittered employee lashing out. All was as it seemed.
  4. I’m sorry to be crass but this means Greg Smith is an idiot.

He actually burned his bridges without considering the long term consequences. Now he’s scrambling to capitalize on his 15 minutes of fame.

Except 15 minutes is REALLY short. He should have had a strong first draft of that book done to nail down the advance and publish in a couple months.

He should have had an agent with contacts in multiple media to maximize what he could extract from the ant-Goldman furore he’d create in the ex-ante best case scenario, which actually came to pass. You do this with non-scalable media interaction (talk shows, interviews, etc) until the scalable medium (book) is ready.

Even given that he effed all that up, he picked the wrong agent. He should have gone with an agent that told him all this and then scrambled to make up for lost time. This should have been his plan:

  • Take a long hard look at Greg and figure out if he’s TV-worthy. He probably is. If not, he’s probably close and would be fine with a coach and some rehearsal sessions.
  • Get him on TV within 3 days.
  • Immediately hire a competent writer to interview Greg and ghostwrite a strong, abbreviated draft/outline of the eventual book. You need something to pitch. Needs to be done right after he moves out of the news cycle, in about a week or two. (Which is about now, by the way).
  • Put an excerpt of that draft, essentially a long form of his resignation op-ed, into a magazine of some sort. Esquire or Vanity fair or something.
  • It all might end here. The best case from this point is a book in 8 months and/or a series of speaking gigs for Greg.

Somebody will give him the book with little or no advance, I’m sure. And he’ll probably publish it and it will probably suck because he’ll be firmly entrenched among the B and C players of the media world by then.

He obviously didn’t know it, but that op-ed opened the door for him to assemble an A+ team of media types. They would have made him famous and rich in ways only the American hype machine can.

But he didn’t even see the opportunity.

Why Crack Is Bad For You

I remember a marketing prof in University describe discounts, coupons and related tactics as marketing “crack”. Once you feel the rush of that top line boost, it’s hard to get off it.

Ultimately, though, you succumb to your addition. Crack saps your profits and destroys your business in all kinds of direct (lower/negative margin) and indirect (consumers begin anticipating discounts and so you cannibalize your own reg-price sales) ways. Some take it to silly extremes.

This is most common with scalable product businesses and I’ve seen it happening in real time with Rao’s tomato sauce.

This stuff is awesome. But it costs between $8 and $10 a jar. Lunatic prices for tomato sauce, if you ask me, but wow is it good.

Now you might ask how I know it’s so good if I recoil from spending so much on a jar of preserved tomatoes, olive oil and seasoning? Well I never spend $8 because it often and erratically goes on sale.

We normally buy Rao’s for about $4 a jar (and sometimes maybe for $6), which has happened three times in the last 8 months, if I remember correctly. Each time it happens we buy more: the last haul was 6 jars. Enough, perhaps to last us until the next sale.

Anyway, what about the effects on businesses that don’t scale as well?

Well, today I learned about another possible downside to top-line boosting strategies. This paper comments on the reputational effects of daily deal sites like Groupon:

Our analysis shows that while the number of reviews increases signi cantly due to daily deals, average rating scores from reviewers who mention daily deals are 10% lower than scores of their peers on average.

Wow. The abstract doesn’t go into detail on what they think the causal mechanism is here (or of any possible measurement biases – pbbt, like they would do that), but can it be true that Groupon destroys business quality?

The typical Groupon business is small and local, which means they are probably disproportionately reliant on the skill of a single owner and/or one employee. They can’t expand easily and they probably have limited physical space in the store. These things probably spell disaster when a horde of new customers come all at once.

hat tip dr data

The Only Pro-Entrepreneurial Policy

I always cringe a bit when I hear of some politician or other trying to “spur innovation” or “create a ‘Silicon Valley’ in ______”. They clearly don’t know (or care?) what they’re talking about.

So I enjoyed an article in last week’s Economist on the topic:

But in the 20th century, as Britain’s trade swung away from the Atlantic towards Europe, the city got into the habit of resisting innovation rather than embracing it. Liverpool became a hotbed of militant trade unions, which hastened the decline of the shipping industry (by striking against containerisation, for example) and almost wrecked the municipal government.

Politicians want to affiliate with the prestige of successful entrepreneurs and cutting edge technology. But the bottom line is that they are constitutionally incapable of embracing the ONE thing that makes entrepreneurial culture tick.

Failure. Lots of failure. TONS of failure. Not just failure of nascent startups themselves, failure of incumbents, annihilation of jobs, industries and established patters of commerce and trade.

Protect last year’s champions (the current employers of all your voters) and you crush innovation.

My view is that innovation is the base case; it’s honestly a very natural thing for humans to do. It is stifled quite deliberately for fear of its consequences.  The only pro-innovation policy, therefore, is to give up the power to stop it.

Pop Quiz: Why Aren’t They Just Paying Them?

Additionally, the Company’s Board of Directors has authorized a $10 billion share repurchase program commencing in the Company’s fiscal 2013, which begins on September 30, 2012. The repurchase program is expected to be executed over three years, with the primary objective of neutralizing the impact of dilution from future employee equity grants and employee stock purchase programs.

That’s from Apple’s press release today.

Oh, and the dividend.

Go forth, shareholders, and stimulate.

I Wouldn’t Eat There

A restauranteur is miffed:

Yelp reviews of my restaurant, Fior d’ Italia, are a perfect example of the flaws in the Yelp system. The Fior has been around for 125 years and has been successful because of great food and service. But if you look at the Fior Yelp site today, the restaurant has 218 posted reviews averaging 2 1/2 stars, with many terrible one-star reviews.

What you don’t see (unless you look hard for them) are the 115 “filtered reviews,” which average out to a ranking of more than four stars. That is a current problem for the Fior, and in the long term, a problem for Yelp.

Not even a whisper of the incredibly obvious point of Yelp’s policy? They’re accusing you of padding your reviews, bud, and feigning ignorance of this very obvious point makes you look super guilty.

First Italian restaurant in the US, eh? They must be taking tips from the soccer team. (BAM!)

A Couple Links

Here is a look at algorithms that group similar sounding words together. Neat idea for searching dirty data.

The manufacturing fetish explained?

A rich and rewarding human life neither comes from nor depends on consumption, even lots of consumption; it comes from producing goods and services of value through the integration of technique with a vision of social and personal meaning. Being fully human is about doing good work that means something.

I haven’t read the pieces Mandel links to. I read the above and thought: ok, the data should be interesting. Then Mead lost me big time:

A consumption-centered society is ultimately a hollow society. It makes people rich in stuff but poor in soul. In its worst aspects, consumer society is a society of bored couch potatoes seeking artificial stimulus and excitement.

No idea what any of that means. How about this from Barker instead?